There are 70 points available. They are awarded using scores awarded in response to the following questions:
- How easy do you think it is for a homelessness person to make an urgent application for assistance thanks to this web site?
- How easy is it to find an address for an office where an application can go in person to request urgent assistance?
- How easy is it to find an email address to which an application can use for making an urgent application?
- How easy is it to find a telephone number which an application can use for making an urgent application?
- How up to date is the web site?
- How much useful information is there on the web site?
- How much useless information is on the site?
The better you think the answer to the question is in service provision terms the higher the score should be. The range is Zero for really bad and Ten for really good.